The High Desert Association of REALTORS®

About us

Mission Statement

The purpose of the High Desert Association of REALTORS® is to help its members become more profitable and successful.

vision Statement

The High Desert Association of REALTORS® is the source of essential business services and the association of choice for real estate professionals committed to excellence and through collective action, promotes the preservation of real property rights.

2022 HDAOR President

Glenn Zimmerman

The High Desert Association of REALTORS®, 2022 President is Glenn Zimmerman

Glenn is the Broker of All American Real Estate Co. in Oak Hills. He has been a member of High Desert Association of REALTORS® since 1989. He served as a member and Chair of the MLS Committee, Local Candidate Recommendation Committee Trustee, member and Chair of Government Relations Committee, 2010 President of Victor Valley Association of REALTORS® and several years as a California Association of REALTORS® Director. Glenn was the REALTOR of the year in 2011, a Broker/Owner of All American Real Estate since 1992 & a Local resident since 1990.

history of hdaor

The HIGH DESERT ASSOCIATION OF REALTORS® original charter was May 22, 1948. Elton Goble was the first President and he served from 1948 through 1950. Originally named, Mojave Valley Board of REALTORS® and in 1958 became the Victor Valley Board of REALTORS®. June 1, 2014 the Victor Valley and Barstow Association of REALTORS® merged forming the new High Desert Association of REALTORS®. Today, the gavel that was presented to the Mojave Valley Board of REALTORS® in 1948 is still used at all Board of Director meetings.

Things and people may have changed over the past 70 years but our mission has remained the same. “The purpose of the HIGH DESERT ASSOCIATION OF REALTORS® is to help its members become more profitable and successful.” Our vision is “The High Desert Association of REALTORS® is the source of essential business services and the association of choice for real estate professionals committed to excellence and through collective action promotes the preservation of real property rights.”

Throughout its history, the HIGH DESERT ASSOCIATION OF REALTORS® has always strived especially hard to support the needs of the High Desert communities it serves. The HDAR sponsors several fundraising events each year, with the money raised from these events contributed to several local charity organizations.

We would like to thank our Past Presidents for their excellence in leadership through the years.

Past Presidents

1975  Gary Stater

1986  Becky Otwell

1989  Jack Harrison

1990  Craig Kudrle

1991  James Phillips

1992  Chuck Moore

1993  Jason Landon

1994  Hanna Knapp

1996  Stephanie Glassey

1999  Eileen Patterson

2001  Hanna Knapp

2002  Jason Landon

2003  Bess Kline

2004  Deborah Light

2005  Donny Jensen

2006  Chuck Knapp

2007  Ann McDonald

2008  Caroll Yule

2009  Jo Ann Tidwell

2010  Glenn Zimmerman

2011  Cecil Volsch

2012  Bess Kline

2013  Michele Davies

2014  Kari Leon

2015  Becky Otwell

2016 Serena Whyte

2017 Karen Sanchez

2018 Kari Leon

2019 Cecil Volsch

2020 Larry Mason

2021 Larry Mason

2022 Glenn Zimmerman


 Board of Directors

Glenn Zimmerman

2022 President
Fidel Carranza Photo

Fidel Carranza

Donald Brown Photo

Don Brown

Cecil Volsch Photo

Cecil Volsch



larry mason photo with black background

Lawrence E. Mason

Past President
Mohammad Alam cropped photo
Mohammad Alam
Tiffany Bailey Photo

Tiffany E. Bailey

Colleen Couse Photo

Colleen Couse



Kari Leon Photo

Kari Leon

Jeffrey Longshore Photo

Jeffrey Longshore


Joseph Hisquierdo Photo

Joseph Hisquierdo


Staff directory

Executive Officer: Diane Smith

Contact: 760-244-8841 /

Accounting: Veronica Swarts

Contact: 760-244-8841 /

Accounting: Kristy Pele

Contact: 760-244-8841 /

Membership: Rosemary Chavarin

Contact: 760-244-8841 /

Communications: Valerie Penalber


HDAOR Office

Address: 11890 Hesperia Rd. Hesperia, CA 92345

Phone: 760-244-8841

HDAOR Office Hours

Open Monday – Friday from 8:30am – 4:30pm

Closed Saturday & Sunday

High Desert Association of REALTORS®
2021-2023 Strategic Plan

In one of the most highly unusual of years – 2020 – The High Desert Association of REALTORS® Leadership worked collaboratively to identify, discuss, and prioritize HDAR’s goals. With a focus on meeting the future’s challenges for the REALTOR® members of the association, the following plan identifies how HDAR will succeed.

This report overcame many obstacles to craft, draft, and revise the association’s goals to meet the following key organizational objectives:

  • Engage Member Segments
  • Advance Member Technologies
  • Promote Member Education and Services
  • Advocate and Promote REALTOR® and Fair Housing Issues

Building upon the success of the 2017-2020 Strategic Plan for HDAR, the association plans to focus on continuing to deliver the previously identified core goals, while expanding into the above efforts. The 2017-2020 Strategic Plan focused on:

  • Improve Member Services
  • Improve Communications
  • Demonstrate Community Outreach Efforts
  • Engage in Advocacy Efforts
  • Address Membership and Facilities

Encouraged by the success of the association in implementing the goals of the 2017-2020 Strategic Plan – while also limited by the impacts of COVID-19 – the association leadership dutifully contributed to the shaping of this report through:

  1. Interfacing with peers on core issues
  2. Individual interviews and discussions on key topics
  3. Completing comprehensive feedback surveys on association needs
  4. Group discussions of applying feedback to association objectives
  5. Leadership review of key topics for inclusion in the strategic plan

Those efforts led to a careful consideration of the needs of the membership, the capacities and appropriate roles of the association, and the state of the industry. This guide is designed to be fluid and malleable as conditions impact the organization. As learned in 2020 – there is no way to predict what may occur.

The association can use this guide for organization, staff, budget, and direction to staff and committees to complete these goals collectively.

To improve outreach and connection between the association and the membership

Goal 1 – Provide Membership Engagement Opportunities

  • Use locations, leaders, and technology to expand opportunities for members to engage with one another
  • Advance efforts to establish opportunities for the membership to get involved
  • Create forums for engagement within specific interest groups of the association
  • Develop MLS opportunities
  • Co-opt association events as a way to build community

Goal 2 – Connect Association Leadership to Brokers

  • Create contacts and outreaches to brokerages by leadership
  • Communicate the value the association brings to the brokerages
  • Encourage Leadership among brokers, managers, and industry leaders
  • Develop broker oriented information about the association

Goal 3 – Establish Association Opportunities for the Agents

  • Inform agents about the opportunities their membership provides
  • Create leadership training for members interested in advancement
  • Promote to agents the value of involvement in the association structure

Goal 4 – Develop New Options for Member Education

  • Identify opportunities to expand traditional education into new offerings
  • Enlist broader platforms and offerings available to members to share education
  • Encourage committee development of learning opportunities

Ensure Member Technology provides the most available information

Goal 1 – Expand Data Opportunities

  • Investigate the best opportunities to expand data exchanges
  • Identify the most important data sources to best empower members
  • Utilize technology that allows for the best user interface
  • Ensure consistency of member expectations while also advancing access
  • Incorporate connectivity to a broad list of member used business software

Goal 2 – Pursue Tech Agreements that Benefit Members

  • Identify key technology offerings that are needed by members most
  • Connect with providers and partners to expand membership capabilities to service their clients
  • Execute agreements with appropriate partners
  • Identify educational, exchange, networking, and property data opportunities

Goal 3 – Build MLS Opportunity

  • Identify opportunities to expand MLS information available to members
  • Pursue agreements with potential industry partners
  • Consider cross-platform capabilities to minimize member impact

Goal 4 – Create Member Focused Information on Technology Opportunities

  • Develop marketing materials for each offering
  • Build comprehensive education on tech integration
  • Create forums for member sharing on application of technology

Reinforce membership value through advancing association offerings

Goal 1 – Increase Membership Awareness of the Association
– Promote opportunities for members in new and different ways

Goal 2 – Enable New Learning Opportunities

  • Identify existing education of the association, and explore needs
  • Employ technology to expand availability and convenience of offerings
  • Connect emerging trends within the industry
  • Seek partnerships with new education providers

Goal 3 – Empower Member Led Learning Opportunities

  • Establish framework for appropriate educational offering from members
  • Create opportunities to test and refine educational offering
  • Vet material for appropriateness
  • Enable offering options where appropriate

Goal 4 – Connect Offerings to Education, Committees, Products and Events

  • Establish a compendium of available opportunities
  • Develop connectivity and cross promotion across the association
  • Encourage synergistic cooperation among association segments
  • Encourage brokerage and member adoption of association offerings

Promote the REALTOR® Commitment to Fair Housing and Housing Opportunity

Goal 1 – Incorporate Fair Housing Opportunity in the Association Advocacy

  • Incorporate Fair Housing resources into advocacy efforts
  • Promote use of Fair Housing resources (ie. NAR Fairhaven Course)
  • Encourage discussion of Fair Housing, and where improvement is needed
  • Expand awareness and understanding of the PAC with members
  • Build roles for liaisons between LGR & other committees and organizations

Goal 2 – Encourage Participation in Association Advocacy

  • Enlist member input on issues pertinent to the members business models
  • Secure support from brokerage on association advocacy efforts
  • Work with committees and association structures to raise PAC involvement
  • Promote member engagement in C2EX Course

Goal 3 – Build Upon Established Community Relationships

  • Support and advance relationships with local government leaders
  • Build upon existing relationships with chambers and business groups
  • Expand relationships with affiliated industries and aligned organizations
  • Explore new organizations with similar advocacy interests as HDAR

Goal 4 – Promote Fair Housing Accomplishments

  • Compile information on successful efforts of the association – and parent associations – to improve Fair Housing in the community
  • Report success of member participation in Fairhaven Course
  • Report success of member participation in C2EX Course
  • Report success of member ethics course engagement
  • Report success of member efforts in association Fair Housing events

NAR’s Diversity and Inclusion Commitment Statement
The National Association of REALTORS® represents more than 1.5 million REALTORS® in diverse communities across the country. NAR staff fosters a culture where diversity and inclusion are integrated into each of our five core values. Through inclusive collaboration and mutual respect for our colleagues, we focus on the principles that matter to the organization and drive how we engage each other to reach our common goals. We fully embrace perspectives from all walks of life—regardless of race, ethnicity, gender, religion, age, sexual orientation, gender identity, disability, national origin, socioeconomic status, political affiliation or any other qualities by which we may define ourselves. We commit to bringing out the best in ourselves, uncovering our hidden talents, and celebrating differences in our day-to-day interactions. These beliefs are essential as we serve our members who help fulfill the dream of home and property ownership in America.

Join a Committee Picture

commitees & Chairs

HDAOR REALTOR & Affiliate members may be able to serve on some committees. Please contact a committee chair person below to get details on the days and times of each committee.

HDAOR Committees & Chairs

Government Relations Committee


  1. Represent the interests of organized real estate in local and state government affairs and encourage member involvement in support of candidates and issues.
  2. Promote the availability and affordability of real estate by supporting organizations, which share those interests and goals.
  3. Promote the preservation of property rights.
  4. Evaluate the current and future impact of environmental issue on organized real estate activities in the High Desert area.


  1. Evaluate the activities of State, Regional and Local government bodies, which are likely to impact the real estate industry. (e.g. sign ordinances, lot sizes, square footage and/or other onerous legislation
  2. Maintain active member awareness on issues that affect the membership.
  3. Participate in State, County and Local elective process that support the Association of REALTORS® portion.
  4. Act on the need for an Association representative(s) to attend city and county meetings to keep the membership informed.
  5. Encourage member participation in REALTOR® Action Fund contributions.
  6. Oppose “No Growth” measures through member education and member participation in functions addressing this subject.
  7. Encourage member participation in government planning activities, i.e. advisory panels, task forces, committees, etc.
  8. Increase member awareness of the current future impact of air, water, pollution, trash, and hazardous waste environmental issues on the real estate industry.
  9. Process and disseminate all information received from NAR/CAR that pertains to real estate lending issues.
  10. Recommend support and endorsement for local and state candidates to the Board of Directors.
  11. Encourage member participation in LCRC.
  12. Advocacy effort – engaging the public in legislative and political issues that impact real estate.

Donald Brown- Government Relations Chairman

Lee & Associates

14369 Park Ave Ste 200 Victorville, CA 92392, Contact: (760) 241-5211 /

LCRC Committee


e. Review agenda when necessary and present to the Board of Directors.


a. Meet as needed to prepare the final agenda for the Board of Directors.

b. Evaluate and review the actions, proposals, and recommendations submitted from sources not within a current “standing committee”. (e.g. Personnel issues, etc.)

 Cecil Volsch- LCRC Committee Chair

Volsch Enterprises, Inc.

14372 Cronese Rd. Apple Valley, CA 92307, Contact: (760) 211-3222 /

Multiple Listing Service


a. Evaluate, research, develop, maintain and supervise an advanced and cost-effective Multiple Listing Service responsive to member needs.


  1. Continue to develop and maintain a Business Plan to support the Multiple Listing Service General Objective.
  2. Continue to update the HDAR Multiple Listing Service Rules and Regulations in compliance with the N.A.R. and C.A.R. Model Rules & Regulations.
  3. Continue to develop and implement methods to enforce the HDAR Multiple Listing Service Rules & Regulations.
  4. Monitor and evaluate any legal implications and/or pending challenges which may adversely affect the Association’s MLS Services.

Lawrence E. Mason – MLS Committee Chair

Mason Realty

12127 Mall Blvd Ste A 398 Victorville, CA 92392, Contact: (760) 265-1100 /

Past Presidents Committee

The Chair of the Committee to be Past President once removed.


  1. Review all nominations for REALTOR® and AFFILIATE of the Year Awards Program.
  2. Act in the capacity of an Advisory Committee to the Association’s President.


  1. Schedule on calendar to meet quarterly and seek out, review and/or interview potential candidates for REALTOR®/AFFILIATE of the year Award Programs.
  2. Review requirements and select individuals for the following awards:
    1. REALTOR® of the Year
    2. Affiliate of the Year
    3. NAR Good Neighbor Award
  3. Make recommendations to the President concerning changes in specific awards and/or modifications to awards criteria.
  4. Plan to host a reception each March to invite members to explore leadership positions at HDAR.

Cecil Volsch – Past President Committee Chair

Volsch Enterprises, Inc.

14372 Cronese Rd. Apple Valley, CA 92307, Contact: (760) 912-8904 /

Bylaws Committee


a. Review the Bylaws, modify, recommend and coordinate changes to the Bylaws to insure that the Association remains in compliance with the Charter issued by the National Association of REALTORS®.


  1. Formulate amendments, additions and/or deletions as requested by the Board of Directors, C.A.R. an/or N.A.R.
  2. Educate and inform members concerning Bylaws issues.
  3. Meet at least semi-annually to review Association policy as it affects the Bylaws and as directed by the Board of Directors to make specific and/or required changes to the Bylaws.

Michele Davies – Bylaws Committee Chair

Real Living College Realty

14767 Bear Valley Rd. Ste. A Hesperia, CA 92345, Contact: (760)244-6145 /

Finance Committee


a. Consider and recommend the ways to maintain the financial soundness and integrity of the Association.


  1. Prepare and review the Association’s Annual Budget with input from the Association’s Executive Officer. The annual Budget for the following year to be submitted to the Board of Directors no later than the October Meeting.
  2. Submit monthly Profit and Loss Statements to the Board of Directors. Analyze, evaluate and report major monthly budget variances vs. the anticipated/actual income and expense categories.
  3. Review the annual Budget and determine the Association’s financial ability to implement and maintain the Association’s Program and Services to members.
  4. Review any changes to the budget or augmentation requests to ensure compatibility with the Strategic Plan.
  5. Review each committee having a financial impact on the Budget to submit a Committee Budget Request to the Finance Committee no later than 1st of September for consideration in the next year’s budget.
  6. Review the finalized Strategic Plan and the proposed Budget to determine the anticipated dues level for the following year.
  7. Maintain and promote the continuing development of the Association’s Scholarship program.

Cecil Volsch- Finance Committee Chair

Volsch Enterprises, Inc.

14372 Cronese Rd. Apple Valley, CA 92307, Contact: (760) 912-8904 /

Fair Housing and Diversity Committee

a.Promote and implement the Association’s Fair Housing and Diversity Opportunity Program in the areas of minority outreach, fair housing, affirmative marketing and fair lending practices.

a. Informs the membership with regard to legislation, legal and regulatory issues related to equal access to housing for individuals, regardless of race or creed.

b. Make periodic reports to the membership on Fair Housing and Diversity matters and report to the Board of Directors, when directed.

c. Present the concept of Fair Housing at the New Member Orientation, encouraging everyone to display the Fair Housing Logo, and encourage the handout of “What Everyone Should Know About Equal Opportunity in Housing”.

Wendy A. Ramey – Fair Housing and Diversity Committee Chair

Agio Real Estate, Inc.

20440 Hwy 18 Ste 103 Apple Valley, CA 92307, Contact: (760) 886-6044 /

Grievance Committee


a. Consider all allegations of unethical conduct of violations of the Code of Ethics and/or the MLS Rules and Regulations in compliance with currently approved guidelines promulgated by the National Association of REALTORS® and the California Association of REALTORS®.


  1. Review complaints submitted by members and the general public to insure proper articles and sections of the Code of Ethics/MLS Rules and Regulations cited based on the alleged facts within the Guidelines noted above.
  2. Screens complaints to prevent abuse and harassment through frivolous or unwarranted allegations filed against members for harassment purposes.
  3. Members of the Grievance Committee shall attend Professional Standards training/education at least once a year at Association expense.

Mathilde Kirkland – Grievance Committee Chair

Shear Realty

15545 Bear Valley Rd Hesperia, CA 92345, Contact: (760) 244-5464 /

Education Committee


  1. Research, develop, provide and improve services, materials, programs and techniques that assist members in the successful conduct of their business.
  2. Evaluate programs and services to improve the member’s professional knowledge and technical skills.


  1. Promote “How To” programs, which enhance the ability of members to successfully conduct their daily business.
  2. Communicate information regarding educational programs to all Association members.
  3. Develop and maintain a program of current educational courses for the membership.

Catherine Haney – Education Committee Chair 

Catherine M. Haney, Broker

119182 Palo Verde Dr Apple Valley, CA 92308, Contact: (760) 900-8580 /

Special Affairs Committee


a. Increase REALTOR® and Affiliate member awareness of the local Association through organized recreation activities, social and charitable fund-raising events.


  1. Plan, implement and promote periodic charitable fund-raising activities to support the Association’s charity(s) of choice.
  2. Plan, implement and promote periodic recreational activities and/or social events for REALTOR® and Affiliate members.
  3. Plan, implement and promote the Association’s Annual Installation Dinner.

Pamela Rayment – Special Affairs Committee Chair

USA National Title Company

Contact: (760) 964-1704 /

Membership Committee


  1. Seek out and encourage non-member licensees and potential Affiliates to become members of the High Desert Association of REALTORS®.
  2. Develop and continue to provide an effective membership recruitment and retention program.
  3. Enhance general membership meetings to increase member participation.
  4. Improve and maintain a positive public image of the High Desert Association of REALTORS®.


  1. Identify Non-Member Licensees and encourage membership in the High Desert Association of REALTORS®.
  2. Identify potential new Affiliate members and encourage membership in the High Desert Association of REALTORS®.
  3. Keep fully and currently informed on National and State Membership Policies.
  4. Work closely with the Association’s Executive Officer to faithfully and objectively follow N.A.R., C.A.R. and the local Association’s approved Policies and Procedures.
  5. Coordinate the Association’s New Member Orientation and induction ceremony programs in conjunction with the Association’s Staff, as required.
  6. Plan and implement a Member Appreciation breakfast.
  7. President-Elect to be a member of the Membership Committee.
  8. Schedule hosts and greeters for the General Membership Meetings.
  9. Arrange for and schedule guest speakers for the monthly General Membership Meetings with a focus on themes that are pertinent to the real estate industry and High Desert..
  10. Promote recognition of C.A.R./N.A.R. designations earned by members to local media sources.
  11. Encourage consistent advertising with the REALTOR® “R” and what it represents.
  12. Maintain positive relationship with the Press and the public.
  13. Seek public service opportunities with the Press and electronic media.
  14. The voice of Real Estate.

Fidel Carranza – Membership Committee Chair

Century 21 Desert Rock

15311 Bear Valley Rd. Hesperia, CA 92345, Contact:(760) 985-0337 /

Strategic Planning Committee


  1. Identify critical issues of importance to the members based upon assessment of member needs and future developments impacting the real estate market.
  2. Establish and prioritize strategic objectives for the Association and implement Association programs through the Strategic Plan.


  1. Meet at least bi-monthly to assess member needs and issues impacting the Association.
  2. Review and update the Strategic Plan and publish the Three Year Strategic Plan.
  3. Create and send a member survey to assess member needs. Tabulate and distribute the results of the survey.
  4. Conduct a structural review of each committee on an annual basis to assess their effectiveness.
  5. Prepare preliminary concepts/proposals for an Association Business Plan for consideration by the Association’s Board of Directors.

Lawrence E. Mason – Strategic Planning Committee Chair

Lawrence E. Mason Broker

12127 Mall Blvd. Ste A38 Victorville, CA 92392, Contact: (760) 559-4381 /

Professional Standards Committee

Enforce the Code of Ethics, discipline and arbitration matters of the Association.
Promote adherence to high ethical standards as set forth by the National Association of REALTORS®.
Hear matters of alleged ethical misconduct by Association members, or the public, and to provide mediation and/or arbitration, as requested.
Service on the committee is restricted to individuals who have completed the California Association of REALTORS® professional Standards Training Course. This annual training program to be at the Association’s expense.
Committee Chair to educate the committee members on the proper conduct and behavior during a hearing through periodic meetings.

Michele Davies – Professional Standards Committee Chair

Real Living College Realty

14767 Bear Valley Rd. Ste. A Hesperia, CA 92345, Contact: (760)244-6145 /

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